Terms of Use

These Terms and Conditions describe the rules that apply when you use Zoccer Casino's online casino and sportsbook services. They explain the relationship between us and our users, what we expect from account holders and what you can expect from our platform. By registering, depositing or placing bets you accept these terms and any specific rules shown alongside promotions or products.

Account responsibilities

You are responsible for keeping your account details secure and accurate. Maintain a unique username and password, do not share login credentials, and notify us immediately if you suspect unauthorised access. You must provide true and complete personal information and update it when it changes.

We may request identity verification at any time to comply with safety checks and payment processing. Until verification is complete we may limit certain account functions, including withdrawals. Multiple accounts, collusion, fraud or attempts to bypass controls may result in suspension, forfeiture of bonuses and closure of accounts.

Eligibility requirements

To use Zoccer Casino you must be at least 18 years old and meet any residency requirements shown at registration. We may restrict access from certain locations and we reserve the right to refuse registration where required by law. Minors and other ineligible persons must not create or use accounts.

Acceptable platform use

Use of the platform must be lawful and in line with these terms. Prohibited actions include money laundering, using bots or unauthorised software, manipulating game outcomes, chargeback abuse and attempts to interfere with our systems. You must not use VPNs or false information to conceal your location or identity.

We provide responsible gambling tools such as deposit limits, time-outs and self-exclusion. If we detect risky behaviour we may restrict account activity and contact you to offer support or request documentation.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms shown at the point of offer. Such terms may include minimum deposit requirements, wagering conditions, time limits and game contribution rates. Skrill, Neteller and other payment methods may be excluded from certain offers where stated. Always review the promotion terms before claiming.

Deposits and withdrawals

Payments are processed by the methods listed in your cashier and are subject to checks. We may apply limits, hold funds pending verification and refuse or reverse transactions that breach our terms. Withdrawal processing times depend on the method chosen and on completion of any required KYC checks.

Where applicable, funds are held in accounts separate from our operating funds. We may request further information about the source of funds when required by our procedures.

Dispute resolution

If you have a dispute, contact our support team via the in-site help channels. We will investigate and aim to respond promptly. If a resolution is not reached, you may refer the matter to an independent complaints service where available or pursue other legal remedies as set out in these terms.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified to you by email or through your account. Continued use of the service after notification constitutes acceptance of the updated terms. Check this page regularly for the latest version.