Zoccer Casino Responsible Gambling

We take responsible gambling seriously. Our aim is to keep play safe and under your control, and we provide practical tools, clear information and easy access to support so you can enjoy gaming responsibly. If you ever want to change how you play, we make the options straightforward to use and quick to apply.

Player protection principles

We believe in early prevention and clear intervention. We monitor account activity to spot risky patterns, apply appropriate checks when needed and act promptly if there are signs of harm. We treat all requests for help or limits with priority and respect player privacy at every step.

Activity-control tools

You can manage your account with a set of built-in controls that help you stay in charge. These tools are available in Settings > Responsible Gambling and can be adjusted without lengthy processes.

Deposit limits

Set daily, weekly and monthly deposit limits to control how much you add to your account. Limits take effect immediately and can be reduced at any time. Increasing a limit may include a short cooling-off period to prevent impulsive changes.

Loss limits

Loss limits allow you to cap net losses over a chosen period. If you reach the set threshold, play is restricted until the next period or until you adjust the limit within our stated review process.

Time limits and breaks

Use session time-outs, reality checks and short account breaks to manage how long you play. You can set reminders, auto-logout intervals and temporary locks from one hour up to several weeks.

Self-exclusion and account closure

If you need a longer break, self-exclusion is available for set periods. Self-exclusion suspends access to your account and can be linked to national schemes where applicable. If you choose permanent account closure, we will guide you through the process and confirm next steps.

Recognising problematic behaviour

Common signs include chasing losses, spending more time or money than intended, borrowing to play, neglecting daily responsibilities and difficulty sticking to limits. If you recognise these changes in your behaviour, consider tightening controls or seeking external support.

Practical tips for staying in control

Decide on affordable limits before you start, separate leisure money from bills, use deposit and loss caps, take regular breaks and avoid playing when stressed or under the influence. Share concerns with someone you trust and use our account tools if you notice worrying patterns.

Professional help and support organisations

If you need further help, contact a professional support organisation. In the UK you can find help via BeGambleAware, GamCare, GAMSTOP, Gambling Therapy and the National Gambling Helpline. For immediate emotional support, Samaritans are available. These organisations provide confidential advice, practical tools and treatment referrals.